Bidirectional Messaging [Sending & Receiving SMS] . An SMS can be sent using any custom message or a predefined SMS template. SMS automation can also be setup in many different ways throughout the CRM.
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Burst SMS is an extension developed by Saasplugin that allows users to send SMS from ZOHO CRM Leads, Contacts, and Potentials Module. You can even setup SMS for Event reminders! Users can send custom SMS to individual customers or can send bulk SMS to up to 100 customers at a time. You can also setup automation rules within the CRM to send bulk or individual SMS. The CRM will then be able to receive SMS replies from customers and store them against their record. Besides sending and receiving SMS, CRM also keeps logs of the customer use of the Opt Out feature which is included in each sent SMS.
Published Date
Nov 5, 2017
Latest Release
Sep 12, 2022
Version
5.0
Provider
SaasPlugin
Deployment Type
Zoho platform
Pricing Model
Paid
Company
SaasPlugin
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